Shipping Policy
1.All goods are protected to ensure they are not damaged during transportation.
2.The logistics will be handled by Express Courier.Click here to track your shipment details.
*During holidays: Due to extended holidays, there may be delays. We sincerely apologize for any delayed deliveries!
If you have any questions, please contact customer service at support@custompaws.shop
Delivery Time
1.We are committed to providing you with fast and efficient shipping services. All orders will be processed and shipped within 10 days after payment confirmation.
2.Delivery time is usually within 5-7 days.
3.The total number of days is expected to be 15-17 days.
*Please note that holidays and unforeseen weather conditions may affect the delivery time.
Free shipping
Currently, CUSTOMPAWS is only sold in the United States and Canada and has not yet been made available in other countries.
Shipping Coverage Notice：
We currently ship to most regions within the continental United States.
However, we do not ship to the following areas at this time:
Puerto Rico
·U.S. Virgin Islands
·Hawaii
·Guam
·Alaska
Due to carrier limitations, orders with ZIP codes starting with 006–009, 967–969, or 995–999 cannot be delivered.
If you reside in one of these regions, please contact us.
Email: support@custompaws.shop
Free worldwide shipping
To thank you for choosing our products, all yourorders are eligible for free shipping.
EFFORTLESS RETURNS
lssues with your order? Let us know within 30 days and get a full refund with ease.
SECURE ORDERING
We use a Secure SSL connection with the latest 256-bit encryption for 100% safety.
